KINETIC STUDIO POLICIES
Our policies are designed to create a smooth, respectful experience for every client while honoring the time and care of our team. Please review them before your visit so we can ensure a welcoming, seamless experience for everyone in our space.
CANCELLATIONS
01
We ask for at least 48 hours notice if you need to cancel or reschedule.
Appointments canceled within that window, or missed entirely, are charged 100% of the booked service.
LATE / NO-SHOW POLICY
02
If you arrive more than 15 minutes late, your appointment will be considered a no-show and charged accordingly. This helps us stay on schedule and respect everyone’s time.
ADJUSTMENT POLICY
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We want you to feel good about your hair. If something isn’t working, let us know within 7 days of your appointment and we’ll make an adjustment within 14 days at no additional cost.
Adjustments are for refining the original service. We do not offer complimentary services for a change in direction. All service sales are final.
PRICING & PAYMENTS
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We offer transparent, genderless hourly pricing—no upsells, no add-ons, and no gratuity. The time you book is exactly what you pay for. If your hair needs something, it’s included in that time.
Hourly rates vary by stylist and can be found on their individual pages. Current rates range from $75–$225/hour + tax.
Consultations are included in every appointment, and a longer session can be booked if you’re planning a bigger change.
BOUNDARIES
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We care a lot about the energy in our space. Kinetic is meant to feel calm, supportive, and grounded. Conversation is always welcome, we’re not the place for heavy venting or emotional offloading.
Keeping that balance allows us to stay present, focused, and do our best work for every person who sits in our chair.
Ready for your next haircut?
You’ll be able to choose your stylist + service in the next step.